Sadness, my dream of having my own version of non-stop travel adventures for this year is no success. I have been cancelling flights and numerous trips since June… Haaist… Hope the weather will become better anytime soon – I miss the mountains, the sea breeze, that awesome experience when you get to know some locals. Please weather, please weather be good.
Anyway, here’s how to rebook or cancel your Cebu Pacific flights, hope it helps.
There are 2 ways to cancel or rebook your Cebu Pacific flights – online and over the phone.
via Online
Go to Cebu Pacific’s official website – http://www.cebupacificair.com. At homepage, click the link, “Manage Booking” or “Change/Cancel Booking”. You will be routed to a new window where you need to type in some of your flight details (e.g. confirmation number, credit card number, email address, departure and arrival date, origin and destination, name, guests, etc.)
via Phone
Contact Cebu Pacific’s Call Center at (02) 7020888 or (02) 2308888. Listen to the recording, and press option 3. Be ready with your flight details so once you get a representative, it will be easier for the both of you to discuss the matter. IMPORTANT: Rebooking, Re-routing, cancellation, and payment of the applicable fees should be settled and done at least 4 hours before the flight.
If you opt to rebook a flight, there is a re-booking fee of Php800(for domestic flights) and Php1800(for international flights). Fare difference should also be paid if the cost of the desired new flight is higher.
For flight cancellation, a cancellation fee of Php900(for domestic flights) applies. You may also ask for a refund (applicable fees will be deducted from the total cost of the ticket). However, if the flight is cancelled due to weather, you can rebook the flight with FREE of any charges if and only if the the new travel date chosen is within 30 days. If you wish to re-route the flight and use it within a 90-day-period, a fee of Php900.00 applies.
If in case, you already cancelled the flight in your own initiative due to weather reasons, personal reasons, etc. and the flight was cancelled when a weather advisory has been announced just before the flight, you are no longer eligible for the refund and/or the free flight re-booking.
Is there also charges if you will rebook your flight due to government decisions like the issue on Boracay, news said that it will be closed from July to October for the reconstruction of the island but we already have booked the flight since Nov 2017. Do someone know what's the protocol of Cebupac for this kind of scenario. At the first place we didn't want to cancel or rebook our flight but if our gov't officials already decide implement that wala na ata kaming magagawa 🙁 🙁 🙁
Thank you for including Cebu Pacific contact no. I've just talk to the Cebu Pac and the rebooking fee for domestic flight is Php 1,500.
Pano po mg parebook ng ticket sa cebu pacific
How to rebook a ticket via cebu pac and how much it cost?Promotion po ung nkuha ko.Gsto ko pa sna magxtend here in philippines
nag pa book po ako ng ticket for august 2, 2018 and august 3, 2018 pero dumating na yong kapalit ko dito sa work ko so need ko mag rebook ng ticket ko to july 25, 2018 and july 26, 2018. pag tanong ko magkano ang rebook sa ticketing agency kung saan nag book yong pinsan ko almost 14 thousand daw ang bayad. bakit ganon kalaki po? ma rerebook ko pa ba ang ticket ko.?
Pls tulongan nyo ako kng pano ko ma cancel ang ticket ko pra mmaya sa flight ko alas 3 pm
How to rebook my flight tonight?
Gdam po ano gagawin ng passenger KC po na Miss ung flight kanina 3am po hindi napansin po ung time kla po ay 3pm pa ung flight po saan po cya pupunta nasa Taiwan cya now po
Kindly reply po ASAP tnk u po Gb
Gusto ko po sana iparebook amg ticket ko.
I booked a flight, the problem is I mistakenly choose the wrong date one day later pero same price lng naman. Pwede ko ba i-rebook ang flight ko? How? Salamat
wlang mga sumasagot sa cs anu ba naman sila.dka agad matulungan.
hi.. pwede pah po bah ma.cancel un pinabook nako for november.. plzz reply tnx
Hello! Nka book n aq round trip to Korea pero hnd na approved visa q. Pwede q p b i pa rebook un para s next trip namin? Please reply thanks
Thank you! This is very useful!
helu po ask lng po kng anu ang proseso pg mg cancel po ng flight due to personal reason? refundable po ba?
Pano po palitan yung email address ko po Mali kase na ilagay ko . Dapat po irisharguta60@gmail.com ganyan po sna
Magkano po ang rebooking few inteads December 12 at maging Dec. 30
how much po mag pa rebooking ..return flight q po is this. dec. 2.but i.planning to extend it by dec.9 how much po i add？ and how po.. tnakz…
how much po mag pa rebooking ..return flight q po is this. dec. 2.but i.planning to extend it by dec.9 how much po i add？ and how po.. tnakz…
Hi po ask ko lang po kasi ung ticket ko s dec.21 ang flight ko gusto ko po sanang e move sa jan.15 ung flight ko, kaya pumunta po.ako sa airport para ipaayos ung ticket ko, sabi po ng nag assist sakin bumalik nlng po daw ako sa dec.30 para po e rebook ung ticket ko. Paanu po un eh dec. 21 ung flight detail ko tapos sa dec.30 pa ma rebook ang ticket ko, naguguluhan po ako, baka po pagdating ko dun sabihan ako na tapos n ung flight kasi dec.21 pa, baka po d ma rebook, paanu po un?. Kelan po ba talaga dapat magpa rebook ng ticket dba po bago sa flight dapat ipa rebook, bakit ko ang suggest sakin eh lampas na po sa flight date. Salamat po.
hi bkit di po makontak ung # nyo importante po ang concern ko!
Good morning po pag petsa 30 n book ang ticket k tas Palitan k po ngyn din n arw ang flight ko pwde po bha un thank you
Na try ko na po mag rebook online kaso nga lang po ang lumalabas sa date na napili ko na po ay “authorization private faires not allowed” ano po ba ibig sabihin nun? Hindi ko po ba pwedi e pa rebook ng ganun na date?
Ngayon ang flight ko kaso grabe ang ulan pwede ko bang iparebook ang flight ko?
Mag pacancel po ako ng flight ko this coming january 7,2019Sa dahilan nasunogan po kami sa aming probnsya at andoon ang pamilya ko para po makatulong pwede po bang marefund ang back and fort ticket fare ko?
Ask lang po ako pag meron pong emergency at gusto kung e rebook ang ticket..kailangan pa din po bang magbayad ng rebooking pay or pinalties?
if you have a family emergency or illness if they still charge penality
Ngrequest po ako ng refund at tumawag sa customer service. Ang sabi hintayin ko lang daw po email nla pero wala pa din pong email or any feedback if nacancell or mapupunta sa travel fund yung byad ko po. Please help.
Hi pwede po magtanong kung magkano magpa rebook ng ticket instead March 25 e momove po ng March 20. Thank you😊
Hi pwde po ba mg pa extend ng flight…
Paano po ba ma re sched amg flight ? And how much po if possible?
Good evening paano po magrebook ng flight?pwede pa po ba kahit na bukas na angFlight sked ?pls answer po
good afternoon po pano mag parebook kapag bukas na ang flight
Panu p0 parebook flight tom
Anu po pwede gawin kung nadenied ka s immigration.pano po yung ticket na..pede po ba irefund yun
Hello paano mag pa rebook ng flight sa cebu pac bukas na po ang flight
Hai po maam paano ma rebook flight kuna ngayong feb 28 2019 peru po maam nasa hospetal po ako ngayun ? Paano po yun ?
Ganito din problema ko ngayon. . sana masagot
Hi po paano po ma rebook uung flight po kasi nagkamali ng distenation po
Ung na book po kasi manila to cebu pero ang dapat po kasi manila to bacolod..
Hi po… pwede po ba e rename nlang ung booking ko.. na double booking napo kasi yong 5persons in same flight po. Pa help naman po…
Hi pwde po magtanong magkano ang price ng rebooking ticket in peso mag expired na ksi 2weeks later then iparebook ko one month ulit please po pkisagot ang tanong ko salamat
May 7 po kc dapat yung ticket na ibubook ko kaso nabook ng May 27. Paano pa po ba gagawin para makapagrebook or cancel ng flight? Nagawa kona po lahat. Nakapag email na ako sa customer care, sinubukan ko nadin pumunta sa manage booking kaso nag eerror, sinubukan ko na din tumawag sa hotline pero wala naman akong makausap na agent/employee. March 10 pa po ako nag-email kaso hanggang ngaun wala padin reply. I assume yung request ko within 24hours ng purchase ko kaya wala dapat maging penalty dba?
Pano po ba mag rebook ng flight and mag kano ang babayaranGusto q kasing i extend yong flight ko.
Magkano po ba ang rebooking instead june15 2019 ang nabook po ay june17
Magkano po mgparebook fligth namin instead april 7 imove ng april 18
Ask ko lang po. Pwede po ba e replace sa name ng kapatid ko yung ticket ko? Kasi po nag iba po ng sched graduation namin may 17 po kasi sana graduation namin then may 18 flight ko na kaso na moved po ng may 23 yung graduation namin kaya hindi nako matutuloy. So instead po na masayang lang yung ticket eh gusto po sana e pareplace sa name ng kapatid ko ang ticket ko. Possible po ba yon?
I didnt pay within 24 hrs the flight i rebooked..will they let me pay that once i check in at the airport? Though i have another ticket already?
same with my problem